Lead Receptionist

We are looking for an experienced and service-driven Receptionist Lead/Front Office Coordinator to support daily front office operations in Boston, MA. This Contract position plays a key role in creating a detail-oriented first impression for clients, visitors, and employees while keeping reception, meeting support, and workplace services running smoothly. The ideal candidate brings strong organizational skills, sound judgment, and the ability to manage multiple priorities in a fast-paced corporate setting.

Responsibilities:

• Deliver a high-quality front desk experience by greeting visitors, guiding them through check-in procedures, and ensuring access protocols are followed.

• Manage incoming calls, shared inbox communications, and meeting-related requests with timely and attentive follow-through.

• Coordinate conference room reservations, confirm space readiness, and capture audio-visual and catering needs for internal and client meetings.

• Provide hospitality support by arranging beverages, food service, and other meeting amenities as needed.

• Oversee office supply levels, kitchen inventory, mail handling, package distribution, and other day-to-day workplace support tasks.

• Liaise with building management, service providers, and internal teams to address maintenance, cleaning, technology, and facility-related needs.

• Track invoices, assign expenses accurately, and assist with budget monitoring to support proper financial controls and reporting.

• Help prepare workspaces and support onboarding activities for new employees, while also assisting with office events and team functions.

• Maintain orderly shared areas and escalate unresolved operational issues when necessary to protect service quality and business continuity.

Qualifications:

• High school diploma or equivalent required.
• At least 3 years of experience in reception, concierge, or customer service roles, preferably within legal, financial, or other service-based settings.
• Background supporting a busy corporate front desk with frequent interaction across internal teams, clients, and vendors.
• Working knowledge of Microsoft Word and Excel, along with basic PowerPoint capability.
• Strong written and verbal communication skills with a detail-focused and confident presence.
• Excellent organization, time management, and multitasking abilities in a fast-moving environment.
• Demonstrated discretion when handling confidential information and the ability to make sound independent decisions.
• Familiarity with room booking platforms, vendor coordination, and basic A/V support is preferred.

Compensation

$19.00-$20.00 Hourly

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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