Vehicle Title Specialist

We are looking for a Vehicle Title Specialist to join our team in Indianapolis, Indiana in a contract-to-permanent capacity. This in-office role is responsible for ensuring the accurate and timely processing of vehicle ownership documentation throughout the repossession and recovery process. This role reviews, audits, and processes documentation, resolves title-related issues, manages assigned work queues, and partners with internal teams, vendors, financial institutions, and state agencies to ensure compliance and timely completion of vehicle documentation.

Responsibilities:

• Review, process, and validate vehicle ownership documentation for accuracy and completeness.
• Audit documentation to ensure compliance with state regulations and company policies.
• Research and resolve documentation discrepancies, ownership issues, and missing information.
• Manage assigned production queues while meeting established productivity and quality standards.
• Communicate with state agencies, vendors, financial institutions, clients, and internal departments to obtain required documentation and resolve outstanding issues.
• Maintain accurate records and update account statuses within internal systems.
• Prioritize multiple requests while ensuring deadlines are met.
• Identify process improvements that increase efficiency and accuracy.
• Provide exceptional customer service to both internal and external partners.

What Makes You Successful

• You enjoy solving complex documentation issues.
• You take ownership of your work and ensure accuracy.
• You work efficiently without sacrificing quality.
• You are comfortable handling a high-volume workload and changing priorities.
• You collaborate well with teammates while working independently.
• You have a strong sense of accountability and follow through until issues are fully resolved.

Qualifications:

• Previous experience processing vehicle documentation, titles, registrations, or ownership records preferred.
• Experience within repossession, automotive finance, dealerships, auctions, lending, or DMV/BMV environments is highly preferred.
• Strong attention to detail with the ability to identify documentation discrepancies.
• Excellent critical thinking and problem-solving skills.
• Ability to manage multiple priorities in a production-driven environment.
• Strong organizational and time management skills.
• Proficiency with Microsoft Office and the ability to learn new software systems quickly.
• Excellent written and verbal communication skills.

Compensation

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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