Medical Receptionist

We are looking for a Medical Receptionist to join a healthcare team in Ohio in a contract-to-permanent position. This role serves as the first point of contact for patients and visitors, helping create a welcoming and organized front office experience while supporting daily administrative and scheduling needs. The ideal candidate brings healthcare front desk experience, strong communication skills, and the ability to manage confidential information with professionalism in a fast-paced setting.

Responsibilities:
• Welcome patients, guests, and staff with a courteous and compassionate approach while providing front desk assistance throughout the day.
• Coordinate appointments across multiple providers and services, ensuring schedules are accurate and patients receive timely support.
• Enter, update, and maintain patient information in electronic records with a high level of accuracy and organization.
• Support virtual visits by assisting with telehealth-related patient communication and basic administrative coordination.
• Safeguard confidential patient and provider information by following healthcare privacy standards and internal compliance expectations.
• Keep the reception area running smoothly by tracking office supply levels, helping manage equipment use, and maintaining an orderly front office environment.
• Recognize urgent concerns or service issues and communicate them promptly to clinical staff or leadership for follow-up.
• Work closely with providers and administrative colleagues to support efficient daily operations and deliver a positive patient experience.

Qualifications:

• At least 2 years of experience in a healthcare setting is required.
• Prior experience in a medical receptionist or healthcare front office role is strongly preferred.
• Familiarity with electronic health records, medical practice management tools, and patient engagement platforms is preferred.
• Experience using Athenahealth is a plus.
• Basic understanding of medical terminology is preferred.
• Strong verbal and written communication skills with a patient-centered approach are required.
• Proven ability to stay organized, manage multiple priorities, and handle sensitive information with discretion and professionalism.

Compensation

$20.90-$22.00 Hourly

About Us

TalentMatch^®

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