Customer Service Representative

We are looking for an Accountant 1 to join a team on a Contract basis. This position supports membership-related accounting activities by managing cancellations, refunds, agreement updates, and member records with a high level of accuracy. The role is well suited for someone who is comfortable working with accounting systems, handling data carefully, and responding clearly to billing and refund questions. Success in this position requires strong organization, sound judgment, and the ability to keep pace in a changing business environment.

Responsibilities:
• Review and complete membership cancellation requests in Oracle while ensuring all actions are recorded within established timelines.
• Keep cancellation logs and related tracking documents current so records remain accurate and easy to audit.
• Organize and maintain member documentation in shared file repositories for reliable record retention.
• Update agreement details and related account information across SalesOptima and Oracle as needed.
• Process organization-related cancellation activity with close attention to accuracy and completeness.
• Respond to member questions regarding cancellation charges, billing matters, and refund status in a clear and helpful manner.
• Prepare and submit member refunds while verifying amounts and supporting documentation before completion.
• Collaborate with colleagues during team activities and contribute to daily operational goals.
• Support accounting-related administrative work, including data entry and record upkeep, to maintain dependable financial information.

Qualifications:

• At least 1 year of experience in general accounting, including work with QuickBooks or Oracle.

• Working knowledge of basic accounting practices, with strong accuracy in documentation and transaction processing.

• Proficiency in Microsoft Excel and confidence using business systems for data entry and record management.

• Effective verbal and written communication skills, with the ability to manage deadlines and prioritize tasks.

• Strong problem-solving ability and a self-directed approach to completing assigned work.

• High attention to detail and a positive, adaptable mindset in a fast-moving environment.

• Customer service skills with the ability to address inquiries professionally and support a team-oriented workplace.

• Experience with accounts payable or accounts receivable is preferred.

The salary range for this position is $18.00 to $19.00. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit Robert Half Benefits Website for more information.

Compensation

$18.00-$19.00 Hourly

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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