Billing Specialist Lead

We are looking for an experienced Billing Specialist Lead to guide day-to-day invoicing activities and provide direction to a small billing team in Fort Lauderdale, Florida. This position is ideal for someone who combines strong technical billing knowledge with a practical leadership style and a focus on service quality. The role offers the opportunity to stay closely involved in high-volume billing operations while helping strengthen workflows, resolve account issues, and support accurate financial outcomes.

Responsibilities:
• Direct and support a team of 3 to 4 billing professionals, providing coaching, guidance, and day-to-day oversight.
• Manage billing activity for a large portfolio of roughly 1,200 business accounts, ensuring invoices are issued accurately and on schedule.
• Oversee monthly invoicing with a total volume of approximately $3 million and review output for completeness and correctness.
• Address complex billing concerns, customer questions, and escalated account matters with professionalism and urgency.
• Partner with customers and internal stakeholders to assist with collections-related follow-up and help resolve past-due balances when needed.
• Maintain organized and accurate customer billing information within QuickBooks Online and support data integrity across accounts.
• Work closely with accounting and operational teams to confirm billing details, align account information, and prevent discrepancies.
• Evaluate billing workflows, recommend practical improvements, and help increase efficiency across the department.
• Track billing performance indicators and contribute to meeting departmental targets for timeliness, accuracy, and service.
• Remain actively involved in hands-on billing tasks while balancing leadership responsibilities across the team.

Qualifications:

• At least 5 years of experience in B2B billing or closely related accounts receivable work.
• Prior experience leading, mentoring, or supervising billing staff in a detail-focused environment.
• Working knowledge of QuickBooks Online with direct experience in billing and receivables activity.
• Familiarity with collections support, account follow-up, and customer payment issue resolution.
• Strong attention to detail with the ability to organize and prioritize work in a high-volume setting.
• Clear communication and customer service skills, with the ability to interact effectively across teams and with clients.
• Proficiency in Microsoft Excel and comfort working with computerized billing systems.
• Demonstrated ability to succeed in a fast-paced, deadline-driven environment while maintaining accuracy.

Compensation

$60,000.00-$80,000.00 Yearly

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.