Patient Service Representative

We are seeking a Patient Service Representative to support a healthcare team in Fayetteville, North Carolina, through a contract-to-hire opportunity. This role is ideal for someone with medical billing knowledge who enjoys helping to keep front-end patient services and administrative processes running smoothly. The position will play a key role in accurate patient account management, timely communication, and dependable office support within a clinical setting.

Currently hiring for the night shift: Hours: 11:00 p.m. – 9:30 a.m.

Responsibilities:

• Manage patient account and billing-related activities, including reviewing charges, updating records, and helping resolve routine payment questions.

• Provide administrative support to the medical office by coordinating patient information, maintaining documentation, and assisting with daily service workflows.

• Communicate with patients, staff, and payers to clarify billing details, address discrepancies, and support timely follow-up on outstanding items.

• Enter and verify data in office systems to help ensure patient demographics, insurance information, and account details remain accurate and current.

• Assist with claim-related processing by preparing required information, identifying missing details, and supporting resolution of billing issues.

• Maintain organized records and handle sensitive information with discretion while following healthcare privacy and office policies.

Qualifications:

• Experience working in medical billing, patient accounts, or a closely related healthcare support role.
• Knowledge of standard billing practices used in medical or clinical office environments.
• Ability to review financial and patient information carefully with strong attention to accuracy.
• Comfortable using computer systems for data entry, record updates, and routine administrative tasks.
• Strong communication skills for assisting patients and collaborating with internal staff.
• Ability to manage multiple responsibilities in a fast-paced healthcare setting while staying organized.

Compensation

$14.00-$17.00 Hourly

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.