Sales Assistant

Job Summary

The Quality & Compliance Coordinator supports the Manager in the execution and coordination of customer quality, regulatory, compliance, and documentation activities. This role serves as a key operational resource across quality-related programs, ensuring that customer requirements, third-party testing programs, retail portal submissions, onboarding activities, and regulatory documentation are accurately maintained and completed on time. Working closely with Sales, external laboratories, and retail partners, this position tracks quality and compliance activities, maintains the Golden Sample/Product Library, supports product launch documentation, and ensures departmental records remain organized and audit ready. The ideal candidate is detail-oriented, process-driven, and capable of managing multiple concurrent workstreams with a high degree of accuracy and follow-through.

-         Monitor in-progress tests, communicate with labs regarding timelines as directed, and escalate potential delays to the Manager.

-         Log, file, and maintain all testing records within the department tracking system to ensure full departmental visibility and audit-readiness.

-         Compile and assemble claims substantiation documentation, supporting data, and relevant certifications per manager-provided direction and approved content.

-         Provide supporting documentation for up-to-date factory audit status as required by retail partners.

-         Prepare item-level and factory-level quality information packets for new and existing products as directed.

-         Coordinate the collection, organization, and maintenance of quality and compliance documentation required when onboarding new items, customers, or manufacturing facilities.

-         Support cross-functional teams by coordinating onboarding documentation, tracking completion status, and proactively identifying missing information or potential quality-related delays to help ensure onboarding timelines are met.

-         Ensuring all physical and digital records are current, properly labeled, and accessible; track sample revisions, physical locations, and approval statuses so the library accurately reflects the latest approved product references.

-         Track specification revisions, approval statuses, and document locations, flagging discrepancies or outstanding approvals to the manager; maintain product review and change tracking logs ensuring all version history and approval records are accurately captured and filed.

-         Support the disposition and organized removal of outdated or superseded samples to maintain library integrity; prepare and coordinate sample shipments to factories as required.

Qualifications:

 

Qualifications

•     Associates degree in a related field preferred; or 3-4 years of experience in a quality assurance, regulatory affairs, or related role required.

•     Familiarity with third-party laboratory testing processes and documentation (TRFs, COAs, test reports) is a plus.

•     Proficiency in Microsoft Office Suite (Word, Excel, Outlook); experience with tracking systems is advantageous.

•     Collaborative working style with the ability to coordinate effectively across Sales, Operations, and external partners.

 

Skills

•     Strong organizational skills with the ability to manage multiple deadlines simultaneously without sacrificing accuracy.

•     Strong written and verbal communication skills; able to interface professionally with customers, vendors, and internal teams.

•     High attention to detail and a proactive approach to flagging documentation gaps or delays to the Manager.

•     Ability to manage multiple priorities in a deadline-driven environment.

 

Compensation

$65,000.00-$75,000.00 Yearly

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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