Billing Clerk

We are looking for a detail-oriented Billing Clerk to support municipal finance operations in Arlington, Washington. This Contract position focuses on utility billing, account reconciliation, payment processing, and customer-facing financial support within a government environment. The ideal candidate brings strong billing and cash handling experience, communicates effectively with staff and residents, and can manage multiple priorities with accuracy and professionalism.

Responsibilities:
• Review incoming financial and account data for completeness, secure required approvals and coding, and enter transactions accurately into the billing and accounting system.
• Reconcile invoices, statements, and account activity by building and maintaining spreadsheets that support balanced records and clear reporting.
• Provide department leaders and staff with budget details, account updates, and other financial information needed for daily operations and decision-making.
• Research financial trends and account activity to support special reporting needs, statistical analysis, and project-based assignments.
• Monitor tax and fee payments, including recurring municipal charges, confirm calculation accuracy, and follow up on overdue balances when necessary.
• Manage monthly billing for water, sewer, and stormwater services, including service start and stop requests and related account updates.
• Administer payment plans, reduced-rate applications, refunds, adjustments, and write-offs in alignment with city policies and billing guidelines.
• Prepare meter reading files and route reports, coordinate shutoff activity and delinquency notices with public works, and maintain monthly billing documentation while serving as backup for related billing tasks.
• Process miscellaneous billings and track outgoing payments, while using Caselle ERP to post payments and maintain accurate account records.

Qualifications:

• At least 2 years of experience in billing, accounts payable, finance support, or a related clerical accounting role.
• Background in customer service with the ability to assist the public and internal staff in a detail-oriented and responsive manner.
• Hands-on experience handling cash, processing payments, and maintaining accurate transaction records.
• Working knowledge of billing collections, billing statements, and account follow-up procedures.
• Ability to use spreadsheet and accounting tools to reconcile accounts, analyze data, and prepare reports.
• Experience working with ERP or financial software; familiarity with Caselle ERP is preferred.
• Strong organizational skills with the ability to manage multiple tasks, deadlines, and changing priorities in a municipal or government setting.

Compensation

$26.00-$30.00 Hourly

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