Operational Accounting Assistant

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About this role:

Wells Fargo is seeking an Operational Accounting Associate in the Recovery Accounting department. This role is aligned to the Claims and Recovery functional organization, which supports enterprise-wide processes related to financial loss mitigation and recovery. The team oversees end-to-end activities including exception accounting, deposit loss processing, restitution payment execution, and fraud-related recovery efforts. Additionally, the organization enables litigation support, documentation fulfillment, and identity theft resolution capabilities to ensure a comprehensive and controlled approach to resolving customer and financial loss events. This function plays a critical role in safeguarding the bank’s financial interests by driving accurate, timely, and compliant recovery operations across the enterprise.

In this role, you will:

• Perform operational accounting activities related to recovery payment validations and exception research
• Provide operational accounting support to internal business groups or operations departments to ensure recovery payments are posted with accuracy and validations are completed
• Perform/Approve customer account maintenance and general ledger transactions
• Prepare and review account reconciliations and certifications
• Perform customer account maintenance duties
• Evaluate the operational accounting transactions and maintenance of operational accounting controls
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

Required Qualifications:

• 6+ months of Operational Accounting experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Experience reviewing account reconciliations, including validating variance analysis and exception resolution
• Working knowledge of general ledger (GL) transactions, including journal entries and financial posting processes
• Experience with operational accounting controls and adherence to compliance or audit requirements (e.g., SOX)
• Exposure to high-volume transaction processing environments, such as payments, claims, or recovery operations
• Knowledge of banking and payment processes, including ACH, wires, check processing, and settlement activities
• Experience supporting fraud, claims, dispute, or recovery-related processes within a financial services environment
• Proficiency in Microsoft Excel, including pivot tables, VLOOKUP/XLOOKUP, and data analysis for validation and reporting
• Experience using core banking or accounting systems (e.g., Hogan, CACS, eTran, or similar platforms)
• Ability to analyze large data sets to identify discrepancies, trends, and exceptions
• Experience with account maintenance, adjustments, and transaction processing within customer or deposit systems
• Experience supporting process improvements or identifying efficiency opportunities

Job Expectations:

• Position offers a hybrid work schedule, requiring a minimum of one week in the office and one week remote, based at one of the locations listed below.
• Relocation assistance is not available for this position
• Visa sponsorship is not available for this position

Job Locations: 107689 2850 S Price Rd., E Building, Chandler Campus, 1st floor Phoenix, AZ

**Required location(s) listed above. **Relocation assistance is not available for this position.

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.