File Clerk

We are looking for a dependable File Clerk to support daily administrative and records management activities for a non-profit organization in New Orleans, Louisiana. This contract position is ideal for someone who is organized, responsive, and comfortable handling both document processing and front-line communication tasks in an office setting. The role offers a Monday through Friday schedule and may begin as a short-term assignment with the potential for longer-term placement based on business needs and performance.

Responsibilities:

• Organize, sort, and maintain physical and electronic files to ensure records are accurate, accessible, and up to date.

• Enter information into internal systems with a high level of accuracy while supporting routine document tracking and data maintenance.

• Respond to incoming phone calls and emails in a courteous manner, directing inquiries to the appropriate team members and providing timely follow-up.

• Assist with outbound calls as needed to confirm information, coordinate next steps, or support general office communication.

• Prepare and process administrative documents using Microsoft Word and Excel, including logs, reports, and file-related records.

• Support appointment coordination and scheduling activities to help keep office workflows organized and efficient.

• Handle order entry and related clerical tasks while ensuring information is recorded correctly and submitted on time.

• Contribute to office operations by assisting with customer service needs and maintaining a welcoming, service-oriented experience for clients and stakeholders.

• Follow applicable housing-related guidelines, including Fair Housing and Low Income Tax Credit Housing practices, when working with documentation and communications.

Qualifications:

• Previous experience in clerical, administrative, filing, or records support roles.
• Strong data entry skills with close attention to detail and accuracy.
• Ability to manage inbound calls, outbound calls, and email communication with attention to detail.
• Working knowledge of Microsoft Word and Microsoft Excel.
• Comfortable handling customer service responsibilities in a fast-paced office environment.
• Ability to prioritize tasks, stay organized, and manage multiple assignments during regular business hours.
• Familiarity with scheduling, order entry, and general office procedures is preferred.
• Knowledge of Fair Housing and Low Income Tax Credit Housing guidelines is a plus.

Compensation

$15.00-$17.00 Hourly

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