Sales Support Coordinator

We are looking for a Sales Support Coordinator to join our team in Pleasantville, New York. This position plays an important role in keeping sales operations organized, ensuring customer orders move smoothly from quotation through invoicing and delivery. The ideal candidate is detail-oriented, responsive, and comfortable working across customer service, sales, and accounting functions in a fast-paced environment.

Responsibilities:
• Oversee the preparation, tracking, and maintenance of customer sales agreements to ensure records remain complete and current.
• Process quotes into confirmed orders and finalized invoices using internal business systems with a high degree of accuracy.
• Serve as a central point of contact for customers, sales staff, and internal departments throughout each stage of the order process.
• Provide day-to-day support to assigned sales representatives by monitoring order activity, addressing issues, and helping meet customer expectations.
• Partner with customers and accounting teams to support billing, payment follow-up, and coordination of accounts payable and receivable activities.
• Compile and share recurring accounts receivable updates, including payment status, deposits, and related reporting details.
• Handle sample requests, track inventory levels, and keep sample materials organized for efficient distribution.
• Coordinate fulfillment activities by aligning shipping timelines, delivery arrangements, and order logistics with internal teams.
• Maintain accurate information in company databases and produce operational reports for leadership and corporate stakeholders as needed.

Qualifications:

• Demonstrated experience in sales support, order administration, invoicing, reporting, or customer service coordination.
• Strong communication skills with the ability to interact effectively with customers, sales personnel, and cross-functional teams.
• Excellent organizational skills and the ability to manage multiple deadlines in a busy work environment.
• High level of accuracy in administrative work, data entry, and document management.
• Proficiency with Microsoft 365 applications, including Excel, Outlook, and Word.
• Ability to learn new software platforms, workflows, and internal procedures quickly.
• Experience using business management or enterprise software is preferred.
• Collaborative, proactive, and customer-focused approach to daily responsibilities.

Compensation

$70,000.00-$80,000.00 Yearly

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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