Compensation & Benefits Specialist
Responsibilities:
• Manage escalated benefits matters, including complex claims, exception requests, and correction scenarios, while working with providers and internal partners to reach timely resolutions.
• Administer enrollments, qualifying life event changes, and terminations with a strong focus on accuracy, compliance, and employee experience.
• Lead open enrollment activities by coordinating system setup validation, testing, issue tracking, stakeholder collaboration, and post-enrollment payroll review.
• Perform recurring audits across eligibility, dependent verification, deductions, and coverage records, then investigate discrepancies and establish controls to reduce repeat errors.
• Oversee complicated leave cases in partnership with the leave administrator, ensuring benefits handling and payroll deductions are managed correctly through each stage of leave.
• Reconcile carrier invoices against payroll and benefits records, resolve retroactive differences, and provide supporting documentation needed for finance close activities.
• Create employee-facing materials such as guides, targeted updates, and FAQs, and deliver training sessions that improve understanding of benefit programs and leave processes.
• Monitor vendor service performance, address recurring service issues, and recommend improvements to the Benefits Manager based on trends and operational findings.
• Maintain process documentation, refine workflows to improve efficiency and accuracy, and support team capability building through guidance and quality reviews.
Qualifications:
• 3+ years of experience in human resources, with direct involvement in benefits administration.• Hands-on background supporting benefit functions, benefits coordination, and compensation and benefits processes.
• Working knowledge of leave administration, including FMLA and related compliance considerations.
• Strong analytical skills with experience auditing data, resolving discrepancies, and producing benefits-related reports or insights.
• Ability to manage sensitive employee issues, interpret policy, and handle complex cases with sound judgment and attention to detail.
• Experience collaborating with payroll, finance, HR, vendors, and other cross-functional stakeholders.
• Effective written and verbal communication skills for employee support, training delivery, and documentation development.
Compensation
$29.45-$34.10 HourlyAbout Us
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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