Receptionist

We are looking for an experienced and dependable Receptionist to support daily front desk operations for a non-profit organization in Sarasota, Florida. This Long-term Contract position is ideal for someone who enjoys creating a welcoming environment, managing a high volume of calls, and keeping the front office running smoothly. The person in this role will serve as a key point of contact for visitors and callers while handling administrative tasks that help the office stay organized and responsive.

Responsibilities:
• Welcome visitors and respond to incoming calls with professionalism, tact, and a service-focused approach.
• Manage a multi-line phone system efficiently, ensuring calls are answered promptly and directed to the appropriate staff members.
• Maintain continuous front desk coverage during business hours and help open and close public access according to established schedules.
• Keep the reception and lobby areas neat, orderly, and presentable throughout the day.
• Use internal office software and messaging tools to support communication and daily workflow coordination.
• Complete routine administrative support tasks, including copying, scanning, printing, and preparing documents.
• Accept client restitution payments accurately and provide printed receipts as needed.
• Assemble morning briefing materials and distribute prior-day paperwork to the appropriate caseworkers before the office opens.
• Monitor visitor flow by asking guests to remain in the lobby until the appropriate team member is available to escort or receive them.
• Carry out additional front office and clerical duties as assigned to support departmental needs.

Qualifications:

• Previous experience in a receptionist, front desk, or administrative support role.
• Ability to handle inbound calls on a multi-line phone system with accuracy and professionalism.
• Strong interpersonal skills with a consistent commitment to courtesy, respect, and confidentiality.
• Comfortable using standard office equipment, including copiers, scanners, and printers.
• Basic computer proficiency and the ability to learn organization-specific software and internal messaging systems.
• Strong organizational skills with the ability to manage recurring tasks and maintain an orderly reception area.
• Reliable attendance and the ability to maintain front desk coverage during scheduled hours.

Compensation

$17.10-$19.80 Hourly

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