Test Center Admin

We are looking for a dependable Office Assistant to support daily operations at a secure testing facility. This is a long-term contract position for someone who enjoys working in a structured environment, assisting visitors, and ensuring procedures are followed with accuracy and consistency.

Site may be open Monday through Saturday 8am to 6pm. Saturday availability required. 

Responsibilities:

• Welcome test takers, confirm identification, and guide them through check-in procedures in a detail-oriented and courteous manner.

• Carry out required security screening steps, including the use of screening devices, while maintaining a respectful candidate experience.

• Observe examinees throughout scheduled testing sessions and respond promptly when concerns or irregular situations arise.

• Protect confidential testing materials and help maintain a secure, organized environment across the site at all times.

• Document incidents clearly and escalate matters that fall outside established procedures to the appropriate contacts.

• Support a fair and comfortable testing experience by enforcing policies consistently and assisting candidates as needed.

• Adjust to changing scheduling needs based on operating hours and testing volume.

• Perform routine clerical support such as scanning documents, handling reception tasks, and managing inbound communications.

• Assist with basic equipment handling, packing, unpacking, and workspace setup while following safety expectations.

Qualifications:

• High school diploma or equivalent is required; additional college coursework is a plus.

• At least one year of face-to-face customer service experience in settings such as retail, hospitality, food service, or similar environments is required.

• Must meet the minimum age requirement for the position.

• Strong verbal and written communication skills with the ability to interact professionally with candidates and coworkers.

• Proficiency with Microsoft Windows and common office applications, including Microsoft Office, Outlook, and web-based tools.

• Ability to manage multiple tasks efficiently while maintaining accuracy and attention to detail.

• Must be able to bend, stoop, stand or remain stationary for extended periods, and lift up to 40 pounds when needed.

• Ability to move throughout the testing area regularly, monitor screens and camera views, and work safely in compact spaces around office or lab equipment.

Compensation

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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