Administrative and Operations Generalist

Multi-Functional Coordinator

Location: Cedar Rapids, IA

Employment Type: Full-Time

About the Role

We are seeking a highly organized and proactive Office Administrator / HR & Operations Coordinator to support daily business operations in a fast-paced, team-oriented environment. This role serves as the administrative backbone of the office, helping coordinate meetings, maintain compliance records, assist with onboarding, support marketing initiatives, and provide operational support to the sales and leadership teams.

The ideal candidate enjoys wearing multiple hats, thrives on organization, and takes pride in keeping processes running smoothly.

Key Responsibilities

Administrative & Office Support

• Coordinate meetings, schedules, and team communications across departments.
• Send calendar invitations, reminders, and meeting materials.
• Assist with various administrative projects and tasks as needed.
• Support the sales team with customer and operational coordination.
• Answer incoming calls during high-volume periods and route inquiries appropriately.
• Monitor and respond to online customer reviews.
• Open, sort, and distribute incoming mail.
• Receive and coordinate deliveries at the office.

Compliance & Record Management

• Schedule and track CDL drug testing requirements, including random testing programs.
• Assist with vehicle registration and fuel tax documentation (IFTA).
• Maintain driver qualification files and required documentation.
• Update annual forms and process driving record checks.
• Ensure records remain accurate and compliant with company and regulatory requirements.

Human Resources & Onboarding

• Coordinate interviews for seasonal and field employees.
• Schedule candidate interviews with hiring managers and trainers.
• Enter new hire information into company systems.
• Assist with onboarding activities, including office tours and new hire orientation.
• Ensure employee files and required employment documentation are complete and properly maintained.
• Support employee scheduling and availability updates within internal systems.

Marketing Support

• Prepare and send customer thank-you notes and appreciation communications.
• Assist with social media posting and content scheduling.
• Coordinate direct mail campaigns and marketing mailers.
• Provide additional marketing support during peak seasonal periods.

Qualifications:

Qualifications

• 2+ years of administrative, office coordination, HR, or operations support experience.
• Strong organizational skills with the ability to manage multiple priorities.
• Excellent communication and customer service skills.
• Proficiency in Microsoft Office Suite and general business software.
• Ability to maintain confidentiality and handle sensitive information.
• Detail-oriented with strong follow-through and problem-solving abilities.
• Experience with onboarding, compliance documentation, or HR processes preferred.

What Makes Someone Successful in This Role?

• Self-starter who can work independently and anticipate team needs.
• Comfortable shifting between administrative, HR, compliance, and marketing responsibilities.
• Strong attention to detail and ability to keep accurate records.
• Positive, team-first attitude with a willingness to jump in wherever needed.

Compensation

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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