Customer Service Representative

----Customer Service Representative ("CSR") is responsible for providing quality customer service, dealing with a variety of customer inquiries, identifying problems and providing solutions while communicating clearly and effectively. The right candidate must be able to deliver a high level of service under pressure, and handle difficult situations with professionalism, according to the policies of the company. This position calls for a team player who can also work independently with minimal supervision., · Working efficiently in a fast -paced, high-volume environment · Answering a high volume of inquiries and meeting designated service level thresholds determined by the Company · Providing information about our products and services, while demonstrating our commitment to Customer Service · Maintaining a high level of confidentiality in regards to customer billing and credit card information · Diffusing difficult customer situations · Organizing and prioritizing workload · Interacting positively with co-workers · Providing excellent customer service that exceeds. customers' expectations · Multi-tasking quickly acquiring extensive product knowledge · Other duties as assigned by management · Good attendance is mandatory · Demonstrate excellent spelling and grammar skills. Apply today! ----

Qualifications:

• Prior experience in customer service or a similar customer-facing role.
• Solid computer literacy, including comfort with common desktop navigation and basic technical terminology.
• Proficiency with Microsoft Word, Excel, and Outlook.
• Strong typing speed and accuracy for handling customer communications efficiently.
• Excellent verbal and written communication skills, with consistent attention to grammar and spelling.
• Ability to remain focused and attentive under pressure in a high-volume environment.
• Strong organizational skills with the ability to multitask and prioritize work effectively.
• Reliable attendance and the ability to work a permanent onsite schedule.

Compensation

Based on experience

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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