Collections Specialist
We are seeking a detail-oriented Collections Specialist for our client in Agawam, MA. This contract opportunity is ideal for a professional with strong communication skills, a customer-focused approach, and prior experience in collections, accounts receivable, or related financial operations.
Key Responsibilities:
- Contact customers regarding past-due accounts by phone and email
- Monitor aging reports and follow up on outstanding balances
- Research and resolve billing discrepancies and payment issues
- Maintain accurate records of collection activity and account status
- Work with internal teams to support timely account resolution
- Assist with payment processing and account reconciliation as needed
Qualifications:
- Previous experience in collections, accounts receivable, or a related role
- Strong verbal and written communication skills
- Excellent organizational skills and attention to detail
- Proficiency in Microsoft Office, including Excel
- Ability to manage multiple priorities in a fast-paced environment
- Professional, dependable, and customer-service-oriented approach
Compensation
$18.05-$20.90 HourlyAbout Us
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.
