Administrative Asst/Exec. Asst II (US)

We are looking for a detail-oriented Service Coordinator to support a remote sales and service operation serving customers across the food service and hospitality sectors. This Long-term Contract opportunity is based in Saint Paul, Minnesota, and is ideal for someone who thrives in a fast-paced environment where scheduling, coordination, and customer responsiveness are essential. The role partners closely with field teams and leadership to keep service activity organized, timely, and aligned with business priorities. Candidates should be comfortable working evening and weekend hours on a four-day schedule from Wednesday through Saturday.

Responsibilities:
• Coordinate a high volume of incoming service needs and arrange appointments based on urgency, geography, and technician availability.
• Direct field technicians to customer sites while balancing response times, workload distribution, and service expectations.
• Build and adjust technician schedules to maintain reliable coverage and respond effectively to changing customer demand.
• Monitor field capacity and productivity to help improve time utilization, accountability, and service performance.
• Collaborate with area leaders to support customer retention, business growth, and service execution goals.
• Partner with field personnel to address operational challenges and identify practical ways to improve day-to-day efficiency.
• Manage dispatch activity within service queues and ensure work assignments are communicated accurately and promptly.
• Maintain clear communication with internal teams and customers regarding scheduling updates, service timing, and issue resolution.

Qualifications:

• High school diploma or equivalent required.
• 2–4 years of experience in customer service, sales support, dispatch, call center operations, or a related field; relevant military experience is also considered.
• Ability to work a remote schedule that includes evening and weekend hours in a four-day workweek.
• Strong organizational, communication, and problem-solving skills with the ability to prioritize in a high-volume environment.
• Proficiency with Microsoft Office applications, including Excel.
• Comfortable working independently while managing multiple tasks in a fast-paced setting.
• Experience with Salesforce, dispatch coordination, or route scheduling is preferred.
• Must be eligible to work in the U.S. for this position.

Compensation

$25.00-$25.00 Hourly

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.