Collections Specialist

We are looking for a detail-oriented Collections Specialist to support a team in Maryland. This contract opportunity with potential for a permanent role is ideal for someone with experience in collections who can balance administrative accuracy with strong follow-through on delinquent accounts. The person in this role will help maintain critical reporting, coordinate recovery-related activities, and support insurance claim monitoring in a fast-paced environment.

Responsibilities:

• Prepare and maintain regular reports related to delinquent accounts.

• Coordinate the assignment of repossession cases and monitor progress to ensure timely updates and proper documentation.

• Manage collection-related administrative work, including invoice handling for agencies and repossession vendors, record filing, and payment processing.

• Assemble and organize account documentation for archival and record retention purposes in accordance with internal requirements.

• File insurance claims and track their status through resolution, ensuring all supporting information is complete and accurate.

• Review account records for accuracy and update collection files to reflect current activity and next steps.

• Support day-to-day recovery operations by following established collection processes and responding to assigned tasks promptly.

Qualifications:

• At least 3 years of experience in consumer collections, credit collections, or a related accounts recovery role.

• Working knowledge of collection procedures, billing collections, and account resolution practices.

• Proficiency in Microsoft Excel and comfort working with reports, spreadsheets, and tracking tools.

• Strong organizational skills with the ability to manage documentation, invoices, and multiple account activities accurately.

• Ability to communicate clearly and maintain professionalism when coordinating with internal teams and external partners.

• High attention to detail and the ability to follow established processes in a regulated environment.

Compensation

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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