Billing Clerk

We are looking for a Billing Clerk to support membership-related financial and administrative processes for a Long-term Contract position based in Mettawa, Illinois. This role combines accounting support, record maintenance, and customer-facing communication, making it ideal for someone who is organized, responsive, and comfortable handling detailed transactional work. The selected candidate will help ensure cancellations, agreement updates, billing questions, and refund activities are completed accurately and on schedule while contributing to a collaborative team environment.

Responsibilities:

• Manage membership cancellation transactions in Oracle and keep tracking logs current to ensure timely and accurate processing.

• Organize and maintain digital member records in shared file repositories so documentation remains complete and easy to access.

• Update membership agreements and related account changes across business systems, including SalesOptima and Oracle.

• Review and complete cancellation-related requests with close attention to process requirements and documentation standards.

• Respond to member questions regarding cancellation charges, billing matters, and refund status with clarity and courtesy.

• Process refund transactions accurately, verifying supporting details before completion.

• Support team objectives by collaborating with colleagues and contributing to daily operational activities.

• Perform data entry and recordkeeping tasks that support accounting accuracy and consistent member account maintenance.

Qualifications:

• At least 1 year of experience in general accounting, including work with QuickBooks, Oracle, or similar financial systems.

• Working knowledge of basic accounting concepts and strong accuracy in transactional processing.

• Proficiency in Microsoft Excel, data entry, and routine computer-based administrative tasks.

• Strong written and verbal communication skills with the ability to manage deadlines effectively.

• Demonstrated problem-solving ability and careful documentation practices in a fast-paced environment.

• Self-motivated, detail-oriented approach with a positive attitude and willingness to adapt to change.

• Customer service mindset and ability to work effectively as part of a diverse, team-oriented workplace.

• Exposure to Accounts Payable or Accounts Receivable activities is an advantage.

The hourly salary range for this position is $18.00 to $19.00. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit Robert Half Benefits Website for more information.

Compensation

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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