Sales Assistant
We are a family-owned pet logistics company in Kendall, Miami, specializing in domestic and international pet transportation services. We are seeking three compassionate and dependable Bilingual Call Center & Dispatch Associates to join our team FOR OFF PEAK SHIFTS including 2nd shift and overnight shifts as well. PET LOVERS A MUST! We are looking for 3 full time team members.
Responsibilities:
- Answer incoming calls and assist clients with pet transportation inquiries and service requests.
- Gather and accurately document client and pet information.
- Provide real-time updates regarding pet logistics, including customs clearance, inspections, and transportation status.
- Coordinate dispatch activities and communicate with drivers and service partners.
- Assist families with emergency pet pick-up services and serve as a liaison with our pet funeral service partners.
- Deliver exceptional customer service during both routine and sensitive situations.
INTERESTED CANDIDATES PLEASE APPLY AND REACH OUT TO STEFANIE FURNISS 786-897-7903
Qualifications:
Qualifications:
- Minimum of 2 years of customer service experience required.
- Previous call center experience strongly preferred.
- Excellent verbal and written communication skills in both English and Spanish.
- Strong organizational skills and attention to detail.
- Ability to remain calm, empathetic, and professional in emotionally sensitive situations.
- Comfortable working in a fast-paced environment and handling multiple tasks simultaneously.
- Proficient with computers and customer service systems.
We are looking for caring, reliable professionals who enjoy helping people and their pets while providing outstanding customer service during some of life's most important moments.
INTERESTED CANDIDATES PLEASE APPLY AND REACH OUT TO STEFANIE FURNISS 786-897-7903
Compensation
$37,000.00-$42,000.00 YearlyAbout Us
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