Senior Project Manager
Responsibilities:
• Lead end-to-end planning and delivery for high-volume client onboarding efforts, ensuring milestones, risks, and dependencies are actively managed.
• Partner closely with client services, operations, and other key stakeholders to coordinate onboarding activities and maintain alignment throughout the project lifecycle.
• Guide clients and internal teams through structured onboarding workflows, including information gathering, review steps, and issue resolution.
• Manage multiple concurrent onboarding assignments and related operational projects while maintaining quality, consistency, and timeline adherence.
• Facilitate meetings and working sessions with diverse stakeholder groups, including participants for whom English may not be a primary language.
• Support execution of project tracking, reporting, and status communication using tools such as spreadsheets and collaborative planning platforms.
• Work alongside business analysts and process contributors to incorporate documented workflows, swim lanes, and testing outcomes into delivery plans.
• Address ad hoc client-related project needs and help remove obstacles that may affect implementation progress or service readiness.
Qualifications:
• 10+ years of project management experience, preferably within operations, client onboarding, or related business environments.• Demonstrated ability to lead complex implementation or onboarding programs involving a high volume of clients or workstreams.
• Strong background in stakeholder management with experience coordinating across operations, client-facing teams, and support functions.
• Proven skill in driving projects beyond status tracking by identifying risks, resolving issues, and maintaining momentum.
• Excellent verbal and written communication skills, with the ability to work effectively across varying communication styles and global teams.
• Experience using Excel and project tracking tools to manage timelines, deliverables, and reporting.
• Familiarity with business analysis concepts, process documentation, or workflow mapping is preferred.
• Knowledge of treasury, payment platforms, logistics, warehouse management, or broader operations management environments is a plus.
Compensation
$66.50-$70.00 HourlyAbout Us
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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