Workplace Experience Ambassador 2

We are looking for a Workplace Experience Ambassador 2 to support daily workplace operations and create a welcoming, well-organized experience for employees, visitors, and business partners in Dallas, Texas. This Long-term Contract position is fully on-site and combines front desk coverage with building support, making it ideal for someone who can move smoothly between hospitality, coordination, and problem-solving. The role requires a service-minded team member who can manage reception responsibilities later in the week while helping oversee facilities-related requests, vendor coordination, and workplace services earlier in the week.

Responsibilities:
• Deliver detail-oriented front desk coverage by greeting visitors, answering calls, managing check-ins, and ensuring a smooth arrival experience for guests and staff.
• Support workplace operations by monitoring service requests, reviewing building-related issues such as badge access concerns, and directing tickets to the appropriate internal teams or vendors.
• Use ticketing platforms such as Corrigo or similar systems to log, track, update, and follow through on workplace and facility service requests.
• Coordinate meeting and event support by arranging room readiness, assisting with setup details, and partnering with service providers to maintain a high standard of workplace presentation.
• Order and organize workplace supplies and other operational materials needed to keep the office running efficiently throughout the week.
• Partner with vendors, facilities contacts, and internal stakeholders to resolve non-technical building concerns and maintain uninterrupted daily operations.
• Maintain accurate records, reports, and communications related to visitor activity, service requests, and workplace support tasks using Microsoft Office tools.
• Respond to employee and client needs with a high level of care, balancing multiple priorities while meeting timelines and service expectations.

Qualifications:

• Previous experience in customer service, reception, workplace services, office coordination, or a similar support-focused role.
• Ability to manage multiple responsibilities in a hybrid position that includes both reception coverage and building support functions.
• Experience working with service request or facilities ticketing systems; familiarity with Corrigo or a comparable platform is preferred.
• Strong communication and interpersonal skills with the ability to interact effectively with employees, guests, vendors, and leadership.
• Proficiency with Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint.
• Strong organizational skills and attention to detail, with the ability to prioritize tasks in a fast-paced on-site environment.
• Comfortable troubleshooting routine workplace issues, escalating concerns appropriately, and following established procedures to resolution.

Compensation

$25.00-$28.00 Hourly

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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