Test Center Administrator

We are looking for a dependable Test Center Administrator to support daily operations at a detail-oriented testing facility in Rapid City, South Dakota. This Long-term Contract position is ideal for someone who enjoys helping people, follows procedures carefully, and is comfortable working in a structured, security-focused environment. The person in this role will welcome candidates, oversee web-based exams, and help maintain a smooth and compliant testing experience during part-time operating hours.

Responsibilities:
• Welcome test takers upon arrival and provide clear guidance on the check-in process and testing procedures.
• Verify identification and confirm each candidate meets entry requirements before being admitted to the testing area.
• Conduct security screenings by checking for prohibited items such as notes, calculators, or other unauthorized materials.
• Monitor the testing room at regular intervals to help protect exam integrity and address issues promptly.
• Support the administration of computer-based certification, credentialing, and academic exams.
• Perform light administrative tasks such as scanning documents, organizing records, and entering information accurately.
• Use office applications and testing-related systems to manage candidate information and support daily site activity.
• Maintain an attentive and detail-oriented presence at the front desk and throughout the testing center during open days.
• Assist with general site readiness and ensure the testing space remains orderly, secure, and welcoming.

Qualifications:

• Prior experience in customer service, front desk support, data entry, or a similar administrative role.
• Comfort using computers, web-based applications, email, and Microsoft Office tools such as Word and Excel.
• Strong attention to detail and the ability to follow policies consistently in a controlled testing environment.
• Ability to remain on your feet periodically and walk through the testing room throughout the day.
• Clear communication skills and a detail-focused approach when assisting candidates and enforcing rules.
• Dependable organizational skills, including file handling, scanning, and accurate record maintenance.
• Basic typing and 10-key proficiency, with the ability to complete routine office tasks efficiently.

Compensation

$15.20-$17.60 Hourly

About Us

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