Office Services Associate 2 (2-4 years)

We are looking for a detail-oriented Office Services Associate to support daily administrative operations in New York, New York. This Long-term Contract position is ideal for someone who enjoys providing dependable office support, handling high-volume clerical tasks, and delivering excellent service to internal and external stakeholders. The role requires strong organization, accuracy, and confidence using standard business software while managing communications, records, and routine financial or transactional paperwork.

Responsibilities:
• Provide day-to-day clerical support by organizing documents, maintaining records, and ensuring office materials are handled accurately and efficiently.
• Manage incoming phone traffic by answering calls professionally, routing inquiries to the appropriate contacts, and delivering clear information to callers.
• Process mail and other incoming correspondence, including sorting, distributing, and tracking items as needed for timely follow-up.
• Enter, update, and verify data in office databases and business systems with a strong focus on accuracy and completeness.
• Support document preparation by formatting correspondence, proofreading materials, and producing reports using Microsoft Word and Excel.
• Assist with transaction-related administrative tasks such as check handling, payroll support activities, and basic record reconciliation.
• Maintain organized filing systems for physical and electronic documents so information can be retrieved quickly when needed.
• Contribute to customer service efforts by responding to routine requests, resolving basic issues, and escalating more complex matters appropriately.

Qualifications:

• 2-4 years of experience in an office support, clerical, or administrative position.
• Demonstrated ability to provide attentive customer service and communicate effectively by phone, in writing, and in person.
• Strong data entry skills with a high level of accuracy and attention to detail.
• Proficiency with Microsoft Word, Microsoft Excel, and other common office computer applications.
• Experience handling inbound calls, mail distribution, filing, and general records management tasks.
• Familiarity with databases, transactional paperwork, check processing, or payroll-related administrative support.
• Solid proofreading, written communication, and organizational skills, including the ability to manage multiple routine tasks efficiently.

Compensation

$21.00-$23.00 Hourly

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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