Medical Front Desk Coordinator

Position: Medical Front Desk Coordinator

Location: San Leandro, CA

Compensation: $25–$35/hour (DOE)

Job Type: Contract

About the Role

We are seeking a friendly, organized, and patient-focused Medical Front Desk Coordinator to support the daily operations of a busy healthcare practice in San Leandro. This role serves as the first point of contact for patients and visitors, helping create a positive experience while ensuring the smooth flow of appointments, registrations, and administrative processes. The ideal candidate has prior medical office experience, strong customer service skills, and the ability to multitask in a fast-paced environment. This contract opportunity is ideal for someone who enjoys working directly with patients and contributing to high-quality care delivery.

Responsibilities

• Greet patients, visitors, and vendors while providing professional and compassionate customer service in person and over the phone.
• Schedule, confirm, and manage patient appointments while maintaining provider calendars and coordinating patient flow.
• Verify insurance eligibility, collect patient demographics, obtain required documentation, and accurately update electronic medical records.
• Answer incoming calls, respond to patient inquiries, route messages appropriately, and assist with referrals, authorizations, and follow-up appointments.
• Process patient check-in and check-out procedures, collect copays, maintain accurate records, and support daily front office operations.

Qualifications:

Qualifications

• 2+ years of experience in a medical receptionist, medical front desk, patient services, or healthcare administrative role.
• Experience with appointment scheduling, patient registration, insurance verification, and electronic medical records (EMR/EHR) systems.
• Strong customer service and communication skills with the ability to interact professionally with patients, providers, and staff.
• Proficiency with Microsoft Office Suite and healthcare software systems; experience with Epic, NextGen, Cerner, Athenahealth, or similar platforms is preferred.
• Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced clinical environment.

Preferred Qualifications

• Knowledge of medical terminology, HIPAA regulations, and healthcare office procedures.
• Experience supporting specialty clinics, medical groups, or outpatient healthcare settings.
• Bilingual skills (Spanish, Mandarin, Cantonese, or other languages) are a plus.
• Associate degree or equivalent healthcare administration experience preferred

Compensation

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.