Symplr Workforce Administrator

We are seeking a detail-oriented Symplr Workforce Time & Attendance Administrator/Analyst to support the day-to-day administration, configuration, maintenance, and optimization of the Symplr Workforce Time & Attendance platform. This role will serve as the primary system owner for production support, timekeeping configuration, analytics maintenance, interface monitoring, and issue resolution. The ideal candidate will partner closely with Payroll, Human Resources, Operations, and business leaders to ensure system accuracy, compliance, and continuous improvement. Based on general knowledge.

Key Responsibilities:

• Administer and support the daily configuration and maintenance of Symplr Workforce Time & Attendance, including pay rules, accruals, schedules, and labor policies. Based on general knowledge.
• Maintain and enhance Symplr Analytics dashboards, reports, and workforce metrics. Based on general knowledge.
• Serve as the primary system owner for troubleshooting timekeeping, calculation, and pay rule issues in the production environment. Based on general knowledge.
• Monitor, investigate, and resolve interface errors between timekeeping, payroll, and HR systems to ensure accurate and timely payroll processing. Based on general knowledge.
• Manage system updates, patches, and release changes, including regression testing, validation, and post-deployment support. Based on general knowledge.
• Configure system enhancements and optimizations in response to evolving business needs and regulatory requirements. Based on general knowledge.
• Develop and maintain custom reports, data extracts, and scheduled audits to support Payroll and Operations teams. Based on general knowledge.
• Perform regular reconciliations of time, accrual, and labor data to ensure accuracy, compliance, and data integrity. Based on general knowledge.
• Maintain system security roles, user access controls, and data governance standards. Based on general knowledge.
• Create and maintain configuration documentation, knowledge base articles, and support procedures. Based on general knowledge.
• Provide Tier 2 and Tier 3 support, including root cause analysis and issue resolution for HR, Payroll, and department leadership. Based on general knowledge.
• Partner with internal stakeholders to identify process improvements, streamline workflows, and improve system usability and operational efficiency. Based on general knowledge.

Qualifications:

Qualifications:

• Experience administering or supporting workforce management, timekeeping, HRIS, payroll, or labor management systems. Based on general knowledge.
• Hands-on experience with Symplr Workforce Time & Attendance strongly preferred. Based on general knowledge.
• Strong understanding of pay rules, accruals, scheduling, labor policies, and payroll interface processes. Based on general knowledge.
• Experience with reporting, analytics dashboards, data reconciliation, and audit support. Based on general knowledge.
• Ability to troubleshoot system calculations, interface issues, and production support incidents. Based on general knowledge.
• Knowledge of system testing, release management, and change control processes. Based on general knowledge.
• Strong analytical, documentation, and problem-solving skills. Based on general knowledge.
• Ability to collaborate effectively with cross-functional stakeholders across HR, Payroll, IT, and Operations. Based on general knowledge.

Compensation

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