Hospital Admitting Specialist

A Hospital in Tustin is in the need of Hospital Admitting Specialist to its Emergency Department team. The Hospital Admitting Specialist will play a pivotal role in ensuring patients are registered efficiently and accurately during critical moments. The Hospital Admitting Specialist will be tasked with admitting patients, collecting demographics and insurance information. This role requires strong communication skills, empathy, and the ability to thrive in a fast-paced healthcare environment.

Responsibilities:

• Welcome patients and their families to the Emergency Department with professionalism and empathy.

• Collect and validate patient demographic and insurance information to ensure accuracy.

• Obtain and securely scan necessary documents, including identification and insurance cards.

• Explain financial responsibilities such as co-payments and assist patients with payment collection.

• Accurately input patient data into the electronic health record system.

• Collaborate with clinical staff to facilitate smooth patient flow and minimize delays.

• Address patient and visitor inquiries with a calm and supportive demeanor.

• Adhere to hospital policies and maintain compliance with organizational standards.

• Perform additional administrative tasks as required to support the department.

Schedule: 40 hours/week; rotating weekends

Shift: 2:00pm – 10:30pm

Qualifications:

• Prior experience in patient registration, patient access, or a similar healthcare administrative role.

• Working knowledge of insurance verification, demographic data collection, and front-end registration processes.

• Ability to communicate professionally with patients, families, and care teams in a fast-paced environment.

• Strong data entry skills with close attention to accuracy and documentation quality.

• Comfortable handling payment discussions and explaining financial responsibility to patients.

• Experience using electronic health record systems or other healthcare registration platforms.

• Availability to work 40 hours per week, including rotating weekends.

Compensation

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