Dispatcher

Position: Dispatcher

Location: Union City, CA

Compensation: $24–$31/hour (DOE)

Job Type: Contract

About the Role

We are seeking a highly organized Dispatcher to support daily transportation, logistics, and field service operations for a busy Union City organization. In this role, you will serve as the primary point of contact between customers, drivers, technicians, and internal teams, ensuring schedules, routes, and service requests are coordinated efficiently. The ideal candidate thrives in a fast-paced environment, can effectively prioritize competing demands, and is committed to delivering exceptional customer service. This is an excellent opportunity for someone with dispatch, logistics, transportation, or service coordination experience who enjoys problem-solving and operational support.

Responsibilities

• Coordinate and dispatch drivers, technicians, or field personnel while monitoring daily routes, service requests, and work schedules to ensure timely service delivery.
• Receive incoming customer calls, create and prioritize service orders, provide status updates, and resolve scheduling issues with professionalism and urgency.
• Monitor job progress throughout the day, communicate route changes or delays, and troubleshoot operational challenges while escalating issues when necessary.
• Maintain accurate dispatch records, route documentation, vehicle information, service logs, and scheduling data within company systems.
• Collaborate with operations, warehouse, customer service, and management teams to support daily workflow, improve efficiency, and ensure high service standards.

Qualifications:

Qualifications

• 2+ years of dispatching, logistics coordination, transportation, service scheduling, or high-volume customer service experience.
• Strong multitasking skills with the ability to prioritize competing requests and make decisions in a fast-paced environment.
• Proficiency with Microsoft Office Suite, including Outlook and Excel; experience with dispatch, routing, GPS, or fleet management systems is preferred.
• Excellent communication and customer service skills with the ability to interact professionally with drivers, customers, vendors, and internal teams.
• High school diploma or equivalent required; strong knowledge of local geography, routing, and transportation operations is a plus.

Compensation

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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