Business Systems Analyst

We are seeking a Business Systems Analyst for a contract-to-hire opportunity in Phoenix, Arizona. This role will partner with business stakeholders and technical teams to analyze business processes, gather requirements, and support the design and implementation of technology solutions that improve operational efficiency and business performance.

Key Responsibilities:

• Work with business users, project teams, and leadership to gather, document, and validate business and system requirements
• Analyze current business processes and identify opportunities for improvement, automation, and optimization
• Translate business needs into functional specifications, process flows, use cases, and user stories
• Serve as a liaison between business stakeholders and IT teams to ensure solutions align with organizational goals
• Support system implementation efforts, including testing, training, documentation, and post-go-live support
• Facilitate meetings, workshops, and requirement sessions with cross-functional teams
• Assist with data analysis, reporting requirements, and system integration efforts
• Track project deliverables, risks, issues, and change requests as needed
• Help develop and maintain documentation for workflows, system configurations, and standard operating procedures
• Participate in user acceptance testing and help resolve defects or process gaps

Qualifications:

Qualifications:

• Bachelor’s degree in Business, Information Systems, Computer Science, or related field preferred
• 3+ years of experience as a Business Analyst, Business Systems Analyst, or similar role
• Experience gathering and documenting business and functional requirements
• Strong understanding of systems analysis, process mapping, and workflow documentation
• Experience working with cross-functional teams in business and technical environments
• Familiarity with ERP, CRM, or other enterprise applications
• Proficiency with tools such as Excel, Visio, Jira, Confluence, SQL, or similar platforms preferred
• Strong analytical, problem-solving, and communication skills
• Ability to manage multiple priorities in a fast-paced environment

Preferred Qualifications:

• Experience supporting system implementations or upgrades
• Knowledge of Agile, Scrum, or Waterfall methodologies
• Experience with reporting tools such as Power BI or Tableau
• Industry experience in healthcare, finance, manufacturing, or professional services is a plus

Compensation

About Us

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