IT Manager

We are seeking a hands-on Technical IT Manager to lead and support day-to-day IT operations while managing a small team and helping drive key technology initiatives across the organization. This role is ideal for a technically strong leader who is comfortable rolling up their sleeves, providing direct support when needed, and overseeing infrastructure, business applications, identity/access management, and enterprise systems projects.

Key Responsibilities

• Manage daily IT operations, infrastructure, and end-user support across the organization
• Provide leadership, coaching, and performance management for direct reports; prior people management experience is required
• Serve as a hands-on technical resource for escalated issues involving desktops, systems, applications, and access
• Support and administer Windows and Mac environments, including endpoint configuration, troubleshooting, and lifecycle management
• Manage and support Microsoft 365 and Azure environments, including user administration, licensing, security, and cloud services
• Oversee desktop operating system standards, patching, deployment, upgrades, and device management
• Administer and support key enterprise applications, including: Salesforce, Dayforce, NetSuite, and CITEA
• Support and maintain the company intranet or website environment built on SharePoint and ShortPoint
• Manage single sign-on (SSO) and identity/access integrations for third-party applications
• Partner with business stakeholders to evaluate system needs, improve workflows, and support application adoption
• Oversee vendors, MSPs, and third-party technology partners as needed
• Develop and maintain IT policies, procedures, documentation, and best practices
• Ensure systems availability, security, and compliance with company standards
• Participate in and help lead major systems initiatives, including ERP migrations, upgrades, implementations, and integrations
• Collaborate cross-functionally with Finance, HR, Operations, and other departments on enterprise application support and strategic projects
• Monitor IT performance, identify areas for improvement, and recommend scalable technology solutions

Qualifications:

Required Qualifications

• 5+ years of progressive IT experience, including leadership responsibilities
• Prior direct report management experience with responsibility for mentoring, coaching, and team oversight
• Strong hands-on technical background in IT infrastructure, support, and systems administration
• Experience supporting both Windows and Mac environments
• Strong experience with Microsoft 365 and Azure
• Experience supporting desktop operating systems, device management, and end-user computing environments
• Experience administering or supporting business-critical platforms such as Salesforce, Dayforce, NetSuite, and/or CITEA
• Experience with SharePoint and ShortPoint administration or support
• Experience implementing or managing SSO for third-party applications
• Experience participating in or overseeing ERP migrations
• Strong troubleshooting, project management, and vendor management skills
• Excellent communication skills with the ability to support both technical and non-technical stakeholders

Compensation

About Us

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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