Bilingual Spanish Order Processing Specialist
Robert Half is partnering with a growing manufacturing company to hire an Order Processing Specialist. This role is ideal for someone who enjoys working behind the scenes to ensure customer orders are entered accurately, shipments are coordinated efficiently, and customers receive exceptional service throughout the order lifecycle. The ideal candidate is detail-oriented, organized, and thrives in a fast-paced environment.
Key Responsibilities
- Accurately enter and maintain customer orders within the company's ERP system.
- Review orders for pricing, product specifications, quantities, and shipping requirements.
- Communicate with customers regarding order status, backorders, delivery timelines, and product availability.
- Partner with production, purchasing, warehouse, and logistics teams to ensure orders are fulfilled on schedule.
- Prepare shipping documentation, purchase orders, and order acknowledgments.
- Resolve order discrepancies, shipping issues, and customer concerns in a timely manner.
- Maintain accurate customer accounts and update order information as needed.
- Assist with inventory inquiries and coordinate product availability with internal departments.
- Support sales representatives by providing order updates and administrative assistance.
- Perform general administrative duties and assist with special projects as assigned.
Qualifications:
- 2+ years of experience in order processing, customer service, inside sales support, or a related administrative role.
- Previous experience in a manufacturing, distribution, or industrial environment is highly preferred.
- Strong data entry skills with exceptional accuracy and attention to detail.
- Proficiency in Microsoft Office, particularly Excel, with experience working in ERP or order management systems.
- Excellent written and verbal communication skills with a customer-focused approach.
- Ability to prioritize multiple tasks and work efficiently under tight deadlines.
- Bilingual in English and Spanish
Compensation
Based on experienceAbout Us
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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