Shipping Supervisor

POSITION SUMMARY:

The Shipping Supervisor is responsible for overseeing daily shipping operations, ensuring accurate, timely, and efficient distribution of products. This role leads a team of shipping personnel, coordinates with logistics and warehouse functions, and ensures compliance with company policies, safety standards, and customer requirements.

Key Responsibilities

Operations Management

• Supervise daily shipping activities, including order picking verification, packing, labeling, and dispatch.
• Ensure on-time shipment of orders while meeting quality and accuracy standards.
• Coordinate with production, warehouse, and customer service teams to prioritize shipments and resolve issues.
• Monitor workflow to maximize efficiency and meet performance targets.
• Assists in other areas as required by Supervisor.

Team Leadership

• Lead, train, and develop shipping personnel.
• Schedule staff to meet operational needs and manage overtime as required.
• Conduct performance evaluations and provide ongoing coaching and feedback.
• Enforce company policies, procedures, and safety protocols.

Logistics Coordination

• Schedule shipments with carriers and negotiate rates when applicable.
• Ensure proper documentation for domestic and international shipments (e.g., bills of lading, customs paperwork).
• Track shipments and resolve delays, discrepancies, or damages.
• Maintain strong relationships with freight carriers and third-party logistics providers.

Inventory & Accuracy Control

• Ensure shipping accuracy through verification processes.
• Coordinate cycle counts and inventory adjustments with warehouse teams.
• Investigate and resolve shipping discrepancies or customer complaints.

Compliance & Safety

• Ensure compliance with DOT, OSHA, and company safety regulations.
• Maintain a clean, organized, and safe work environment.
• Conduct safety training and enforce best practices.

Reporting & Continuous Improvement

• Track key performance indicators (KPIs) such as on-time delivery, shipping accuracy, and cost per shipment.
• Prepare reports for management on shipping performance and issues.
• Identify and implement process improvements to enhance efficiency and reduce costs.

Qualifications

Education & Experience

• High school diploma or GED required; Associate’s or Bachelor’s degree in logistics, supply chain, or related field preferred.
• 1-3 years of shipping, logistics, or warehouse experience.
• Minimum 1–2 years of supervisory or leadership experience.

Skills & Competencies

• Strong leadership and team management skills.
• Knowledge of shipping systems, WMS/ERP software, and carrier platforms.
• Understanding of domestic and international shipping procedures.
• Excellent organizational, problem-solving, and communication skills.
• Ability to work in a fast-paced environment and manage multiple priorities.

Work Environment

• Warehouse/manufacturing setting with exposure to moving equipment and varying temperatures.
• May require lifting up to 50 lbs.
• M-F; evenings or weekends as needed depending on operational demands.

Physical Requirements

• Standing, walking, and lifting throughout the shift.
• Ability to operate material handling equipment (forklifts, pallet jacks) preferred.

Key Performance Indicators (KPIs)

• On-time shipment rate
• Order accuracy rate
• Shipping cost per unit
• Employee productivity and attendance
• Safety incident rate

EEO Statement

Safari Circuits, LLC. is an Equal Opportunity Employer.

Native American & Veteran Hiring Preferences will be applied in accordance with Waséyabek Development Company policy. We are committed to making merit-based hiring decisions. We are proud to be an Equal Opportunity Employer making decisions without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, disability, genetic information, citizenship, marital status, height or weight, veteran status, or any other legally protected catego