SVP People - Full Time (40 Hrs/Wk)

We know what you're thinking. "What kind of name is IncredibleBank?"

Well, we're glad you asked.

With a name like IncredibleBank, we have a lot to live up to. Our name is a promise we make every day to our customers and to our team members (and hey, that could be you!). A promise that we strive to be incredible in everything we do. A promise that will help our customers, fellow team members, and our communities to do the incredible.

At IncredibleBank, we're all about ICE. What's ICE? ICE stands for Incredible Customer ExperienceTM (that's right - an experience so good and so important we trademarked it). ICE illustrates the core values that drive everything we do - how we conduct business, how we treat each other, and how we continuously strive to build on our model of customer-focused banking. Our core values have been in place for more than 50 years and continue to influence every aspect of our operation today.

So - how can you help us live up to our name?

About the Role:

We are eager to discuss the prospect of you joining our team as our next incredible team member!

This position allows you to partner with other team members and key stakeholders to provide Incredible Customer Experiences of your own!

Duties and responsibilities may include:

• As the principal strategic leader of Human Resources (HR) at IncredibleBank, this role will champion the development of a dynamic workforce by overseeing essential functions including payroll, benefits, compliance, talent management, and employee engagement, while cultivating organizational growth and development. Strategic acumen will be pivotal in crafting a workplace environment that is not only seamless but also positions the Bank as a premier national employer.
• In collaboration with the Executive Team, this role will be responsible for devising and executing a visionary talent strategy the embodies the Bank’s fundamental values by enhancing the overall employee journey, from talent acquisition to leadership succession. This role will be the architect of change, steering the organization through transformational shifts with a focus on optimizing performance, refining benefits and compensation structures, and fortifying employee relations.
• Collaborate with executive leadership to align talent management with the Bank’s strategic vision, including succession planning and the CEO evaluation process.
• Present HR insights at Board and Executive meetings and manage the annual CEO Evaluation process.
• Serve as a strategic HR advisor to management, offering insights and recommendations that align with organizational strategy and risk.
• Oversee the leadership and mentorship of the People and Executive Administrative teams, guiding them towards excellence and ensuring their contributions resonate with the strategic direction of the Bank.
• Deploy comprehensive talent management initiatives, overseeing the entire employee lifecycle and enhancing leadership capabilities.
• Guide the People team in crafting a comprehensive performance management framework.
• Direct the Project Management office and ensure the successful execution of projects.
• Collaborate with Marketing and the CEO to curate and execute the company’s annual Vision Expo, shaping a compelling narrative that aligns with our strategic goals.
• Steer the annual engagement survey, translating insights into actionable strategies for continuous organizational enhancement.
• Conduct in-depth analyses, including focus groups and interviews, to pinpoint areas for development and implement targeted interventions.
• Partner with Finance to manage workforce planning, performance discussions, and budgeting for compensation and benefits.
• Oversee the annual learning budget, ensuring it supports the continuous development of all departments within the Bank.
• Ensure legal compliance by staying updated on legislation and advising management on necessary actions.
• Lead the advancement of policies and procedures, ensuring they are up-to-date, clear, and effectively communicated across the organization.
• Direct employment-related investigations, collaborating with external legal counsel as needed to address complex personnel issues.
• Provide visionary leadership in the design and administration of compensation and benefits, ensuring they meet regulatory standards, promote equity, and maintain market competitiveness.
• Collaborate with finance to manage benefit programs, balancing the goals of competitiveness and affordability while adhering to regulatory guidelines.
• Develop executive compensation structures that align with organizational objectives, including incentive and deferred compensation plans that incentivize desired behaviors.
• Key influencer in shaping and nurturing the Bank’s culture. Oversees the integration of policy development, legal compliance, and risk management with cultural identity, safeguards the Bank’s integrity and fosters an environment where innovation and collaboration thrive.

This is a regular full-time, salaried exempt position, averaging approximately 40 hours/week. Schedule may vary between the hours of 8:00 am to 5:30 pm CDT Monday through Friday.

This position will work on-site at our IncredibleBank branch location in Wausau, WI on 17th Avenue.

About You:

You do what is right over what is easy. You don’t settle for good enough. You’re driven to learn and grow. You recognize your impact on the customer experience, regardless of your role. Those attributes are just a few things our incredible employees have in common.

And, we’d be so excited to learn a little more about you and discuss your interest in joining our team! Our recommended and preferred qualifications are:

• Minimum of 10 years of progressive experience in Human Resources, with a proven track record in leadership roles (e.g., Vice President).
• Bachelor’s degree in Human Resources, Business Administration, or related field; advanced degree preferred.
• SPHR, CCP, GRP, or SHRM-SCP certification is preferred.
• Possess robust skills in coaching and mentorship, with a talent of nurturing employee growth and fostering a high-performing and streamlined organization.
• Expertise in employee relations and legal compliance, with a strategic approach to handling complex situations.
• Experience with HR metrics and data-driven decision-making to support organizational goals.
• Proficiency in traditional HR systems and databases, with a focus on leveraging technology to enhance the employee experience.
• Strategic vision and ability to drive initiatives that position the Bank as a “Great Place to Work”.
• Comprehensive knowledge of labor laws and industry HR best practices.
• Exceptional active listening, negotiation, and presentation skills, with the ability to communicate effectively across all levels of the organization.
• Proven ability to build and manage interpersonal relationships at all levels, fostering a collaborative and include work environment.

About Our Benefits and Compensation:

Our promise of ICE extends to our employees as well. Our employees are our greatest asset, and we strive to show our appreciation by offering top-tier benefits and, dare we say, more than competitive compensation that we’re willing to discuss up front.

And we are constantly evaluating and improving our benefits. In fact, eligible employees receive over 30 days off per calendar year! That includes 18 days of PTO to begin, PLUS an Anniversary Holiday, Birthday Holiday, Wellness Holiday, and 12 observed Bank Holidays.

Check out our total rewards package at: https://www.cbmicrosite.com/incrediblebank

About the Company:

IncredibleBank first started in 1967 as River Valley Bank with a single location in Rothschild, WI. And we may have strong roots in community banking, but IncredibleBank wasn’t awarded as one of America’s Most Innovative Banks by the Independent Community Bankers of America for our popcorn Fridays. Though we do love free popcorn...

We strive to stay on the leading edge of banking technology with the goal providing the best, simplest way for our customers across the country to do their banking. But if our customers need us, they can pick up the phone and talk to a real person. And that’s what makes us America’s first national online community bank. And who doesn’t love the idea of a national community?

Today, IncredibleBank is a $2.0 billion-asset institution that has grown to 17 brick-and-mortar locations with customers in all 50 states. But we know that as an employer, it’s less about size than it is about culture. That’s why we’re especially proud to have been certified as a Great Place to Work.

Learn more about our Great Place to Work engagement results here: https://www.greatplacetowork.com/certified-company/7022621