Administrative Coordinator

The Administrative Support Coordinator provides administrative and operational support to clinical care management and agency teams. This role is responsible for member assignment, tracking, reconciliation, reporting, system access coordination, case setup, and a variety of clerical and office support functions. The position also serves as backup support for reception, scheduling, mailings, meeting preparation, and other divisional administrative needs while promoting accuracy, efficiency, and professionalism.

Key Responsibilities

• Assign new members to Managers based on care program, geographic zone, and staff capacity, and coordinate all member transfers and care management transitions.
• Maintain accurate member tracking and reconciliation, update member records, request access changes for program transitions, and open new cases in database for members.
• Prepare and maintain statistical records, monthly reporting, responsibilities for assigned programs.
• Provide administrative and clerical support including document preparation, proofreading, filing, mail distribution, database maintenance, board mailings, and packet assembly.
• Serve as backup receptionist and administrative support by directing calls, maintaining phone coverage schedules, preparing conference rooms, scheduling appointments, and supporting meetings and events.
• Participate in process improvement, support agency performance and operational goals, maintain proficiency in required systems, and perform other duties as assigned.

Qualifications:

Compensation

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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