Case Manager

We are looking for a compassionate and organized Case Manager to support formerly homeless single adults in San Francisco, California. This Long-term Contract position focuses on helping residents maintain stable housing, access community resources, and improve overall well-being through consistent, person-centered support. The ideal candidate brings strong case management experience, sound judgment in crisis situations, and the ability to build trust with individuals facing mental health, substance use, and medical challenges.

Responsibilities:
• Oversee a high-volume portfolio of residents, delivering ongoing case management services tailored to individual goals related to housing stability and quality of life.
• Meet with tenants regularly through outreach, intake discussions, follow-up assessments, and wellness check-ins to identify needs and adjust support plans as circumstances change.
• Develop strong working relationships with residents and use proactive engagement strategies to encourage lease compliance, stability, and continued participation in supportive services.
• Help tenants secure and maintain public benefits, monitor rent obligations, and provide guidance to support timely monthly or semi-monthly payments.
• Coordinate with property management during unit visits, inspections, and pest control appointments, and assist in resolving habitability concerns that may affect resident well-being.
• Connect residents with employment resources, behavioral health support, medical care, and other community-based programs, while encouraging successful follow-through on referrals.
• Organize tenant meetings, social activities, and community-building events in partnership with colleagues and site staff to foster a supportive residential environment.
• Document client interactions, maintain accurate case records, prepare reports and correspondence, and safeguard confidential information in compliance with agency standards.
• Respond to urgent tenant situations with calm de-escalation techniques, communicate concerns to supervisors as needed, and report suspected abuse or neglect in a timely manner.
• Participate in scheduled meetings, site initiatives, recertification-related support activities, and resident service days in collaboration with internal teams and external providers.

Qualifications:

Compensation

$25.00-$25.00 Hourly

About Us

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Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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