Dispatcher

Robert Half is hiring for Multiple CONTRACT-TO-HIRE Dispatchers to join a high-activity alarm monitoring team in Knoxville, Tennessee. This contract position is suited for individuals who can stay composed in urgent situations, communicate clearly with customers and emergency personnel, and manage multiple tasks with accuracy. The role supports commercial alarm response operations and requires strong attention to detail, sound judgment, and confidence using computer-based systems. MULTIPLE SHIFTS ARE AVAILABLE: 1ST SHIFT 7A- 3P.

Responsibilities:

• Review incoming alarm activity and assess signals tied to burglary, fire, medical, trouble, and supervisory events for commercial accounts.

• Contact customers, designated account contacts, and emergency agencies to confirm incidents and coordinate the appropriate response.

• Enter event details, call outcomes, and dispatch actions into monitoring software with a high degree of precision.

• Follow established response procedures to ensure notifications and dispatch decisions are handled promptly and correctly.

• Manage several active screens and systems at once while maintaining accuracy in a fast-paced operations setting.

• Communicate in a calm, clear manner during high-pressure interactions involving urgent or sensitive situations.

• Update account information and related records in the system to support accurate handling of alarm events.

FOR IMMEDIDATE CONSIDERATION PLEASE CONTACT OUR OFFICE AT : 865-588-6500

Qualifications:

Compensation

About Us

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Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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