ServiceNow Administrator
Responsibilities:
• Oversee daily administration of the ServiceNow platform across development, test, and production environments, including coordination of version upgrades and patch activities.
• Configure and refine key service management capabilities such as incident, change, problem, and service catalog functions to support operational needs.
• Administer user access by maintaining roles, groups, and permissions while ensuring appropriate security and governance controls are followed.
• Build and maintain platform components including automated flows, workflows, forms, fields, UI policies, business rules, and client-side scripts.
• Track platform health, investigate system issues, and resolve performance concerns to keep the environment reliable and efficient.
• Manage update sets and instance-to-instance deployments while supporting controlled migration of changes across environments.
• Maintain data quality through imports, exports, cleanup efforts, and ongoing oversight of platform records and structure.
• Develop notifications, reports, and dashboards, and assist with integrations connecting ServiceNow to other enterprise applications and monitoring tools.
• Produce clear technical documentation, support audit and compliance activities, and uphold platform standards and administrative best practices.
Qualifications:
Compensation
$70,000.00-$100,000.00 YearlyAbout Us
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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