Customer Service & Order Processing Representative

We are looking for a dependable Customer Service & Order Processing Representative to join a manufacturing organization. This contract opportunity with permanent potential is ideal for someone who enjoys supporting customers, managing order details, and keeping shipments moving accurately and efficiently. The person in this role will work closely with sales, warehouse, and logistics partners to ensure timely order fulfillment while maintaining a high standard of service.

Responsibilities:

• Enter and manage customer orders accurately within the company’s order management system, ensuring all details are complete and up to date.

• Arrange transportation for outgoing shipments and help determine the most effective routing based on delivery needs.

• Partner with warehouse personnel and customers to coordinate shipping schedules, delivery updates, and order-related questions.

• Investigate transit-related damage issues and submit claims documentation to support timely resolution.

• Provide day-to-day assistance to the sales team and customers by responding to order inquiries and helping resolve service concerns.

• Maintain organized records and complete general administrative support tasks as needed within the office.

• Monitor multiple open orders at once, following through on deadlines and communicating status updates to relevant stakeholders.

Qualifications:

Compensation

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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