Member Services Representative
Responsibilities:
• Deliver attentive, personalized assistance to members in person and through phone or other service channels, creating a welcoming and attentive experience.
• Handle daily financial transactions accurately, including deposits, withdrawals, transfers, and loan payment activity, while maintaining strong attention to detail.
• Ask thoughtful questions to understand member goals and connect them with appropriate accounts, services, or financial solutions.
• Contribute to branch growth by building member relationships, encouraging engagement, and supporting outreach efforts.
• Assist with routine branch operations such as opening and closing tasks and other day-to-day operational needs.
• Follow established procedures to protect member information, reduce fraud exposure, and ensure compliant transaction handling.
• Work closely with branch teammates to support service standards, meet performance objectives, and maintain smooth operations.
• Stay informed on available products, service offerings, and relevant financial industry developments to better assist members.
Qualifications:
Compensation
$24.64-$28.53 HourlyAbout Us
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.
