Media Operations Coordinator (VOD)

Robert Half is partnering with our client, a Fortune 500 leader in the entertainment and media industry, in the search for a Media Operations Coordinator (VOD) to support video-on-demand (VOD) content distribution operations across a portfolio of television and streaming brands.

Location: Glendale, CA (Onsite)

Duration: 12-Month Contract

Hours: 40 hours/week

Pay Rate: $35–38/hour (W2)

Position Overview:

This role is ideal for someone with experience in media operations, content distribution, broadcast operations, or post-production who thrives in a fast-paced, detail-oriented environment. The VOD Coordinator will support end-to-end video-on-demand distribution workflows, ensuring digital content is delivered accurately and on schedule while collaborating with cross-functional teams and distribution partners. Success in this role requires strong organizational skills, technical aptitude, attention to detail, and the ability to manage multiple priorities while maintaining high standards of quality, compliance, and customer service.

Key Responsibilities:

• Coordinate the delivery of VOD content and metadata to distribution partners, ensuring all programming assets are delivered accurately and on schedule.
• Monitor daily content distribution workflows, troubleshoot delivery issues, and resolve operational problems in a timely manner.
• Serve as a primary point of contact for partner inquiries, providing exceptional customer service and timely communication.
• Manage content delivery schedules, distribution planners, and partner notifications, including delivery updates, content takedowns, and priority programming alerts.
• Oversee automated and manual media deliveries using digital file transfer platforms and internal distribution systems.
• Track, investigate, and resolve distribution issues while maintaining accurate records and delivery documentation.
• Perform daily operational reporting and support metadata management, advertising asset workflows, and content tracking activities.
• Ensure technical compliance by validating media assets, metadata, file integrity, and delivery specifications.
• Collaborate with cross-functional teams including Programming, Media Services, Engineering, Broadcast Operations, Sales, and Marketing to support successful content distribution.
• Follow established standard operating procedures (SOPs), contribute to process documentation, and identify opportunities for continuous process improvement.
• Maintain accurate databases and support content security, media management, and operational best practices.

Qualifications:

Compensation

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