Bilingual Customer Service Representative

Robert Half is seeking a customer-focused and dependable Bilingual Customer Service Representative (English/Spanish) to support a growing organization in South Florida. This contract-to-hire opportunity is ideal for someone who enjoys helping customers, solving problems, and working in a fast-paced environment while delivering exceptional service.

Responsibilities

• Provide outstanding customer service via phone, email, and in person in both English and Spanish.
• Respond to customer inquiries regarding products, services, orders, and account information.
• Resolve customer concerns and escalate complex issues when appropriate.
• Process orders, returns, exchanges, and service requests accurately.
• Maintain detailed and accurate customer records within company systems.
• Communicate with internal departments to ensure timely resolution of customer issues.
• Follow up with customers to ensure satisfaction and provide updates on outstanding requests.
• Perform data entry and maintain documentation with a high level of accuracy.
• Meet individual and team performance goals while maintaining quality service standards.
• Assist with general administrative tasks as needed.

Qualifications:

Compensation

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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