Social Worker NPN (Remote) 2026-1472

Position Title: Social Worker NPN (Remote) 2026-1472

Location: Charlotte, NC, USA

Job Category: NPN Operations

Job Type: Full-Time

Description:

Overview

Are you looking to make a difference by providing high-quality service with a personal touch that impacts the lives of World Trade Center Health Program members? Would you like to be part of a highly-skilled clinical team including home-based Social Workers focused on supporting individuals in maximizing their health and productivity?

Social Worker Responsibilities

As a Social Worker, you will work independently in your home office setting while being part of a supportive nationwide team providing continuity of care for assigned members across the continuum of care.

• Provide continuity of care for assigned members across acute and post-acute settings
• Conduct biopsychosocial assessments to support care planning and identify member needs
• Collaborate with physicians, case managers and care teams to coordinate services and support care goals
• Serve as a liaison between members, families and healthcare providers to ensure clear communication
• Support members with behavioral and mental health needs including connecting them to appropriate care and crisis resources when necessary
• Provide telephonic psychosocial support and assist members in understanding and managing their health conditions
• Connect members to community resources, assist with benefits and insurance navigation and support access to services
• Triage referrals and support the referral process ensuring members are directed to appropriate care and resources

Social Worker Qualifications

• Bachelor's (BSW) required, Master's (MSW) preferred
• Valid and Current State license required
• 3+ years related social work experience with at least 1 year of experience working with mental/behavioral health conditions required
• Qualified Mental Health Professional (QMHP), Mental Health Technician Certification (MHTC), Certified Clinical Mental Health Counselor (CCMHC) preferred
• Working knowledge of assessing and addressing the specific needs of the targeted population
• Identification, diagnosis or treatment of Post-Traumatic Stress Disorder (PTSD) preferred
• Effective interpersonal, communication and problem-solving skills
• Ability to maintain a calm, supportive attitude during crisis or potential crises
• Attention to detail, timetables, and commitment to completing tasks
• Experience with Microsoft Windows and computer savvy
• Must be well organized, efficient, and able to work independently and within a team
• Responsible for having reliable High-Speed Cable or Fiber Optic Internet service and an Internet Router in an established home office
• Must have Excellent Communication Skills via Phone, email, Text, Verbal and Documentation Skills and provide 24-hour follow-up to all communication
• U.S. Citizenship
• Must be able to successfully pass a preliminary credit and background check prior to hiring and training

For a career path that is both challenging and rewarding, join Sedgwick Government Solution’s talented team. Taking care of people is at the heart of everything we do. Our clients depend on our talented colleagues to take care of their most valuable assets, their employees and their customers. At Sedgwick Government Solutions, caring counts®. Join our team of creative and caring people of all backgrounds and help us make a difference in the lives of others.

Sedgwick Government Solutions provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of a specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is ($72,000-$77,000). A comprehensive benefits package is offered including, but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

To be considered for this position, please submit a resume, and complete the application.

The information provided above has been designed to indicate the general nature and level of work of the position. It is not a comprehensive inventory of all duties, responsibilities, and qualifications required.

Important Information

Successful candidates will be required to undergo a financial and criminal background check and obtain and maintain confidential-level security clearance upon hire. We participate in the United States Federal Government E-Verify program to confirm the employment authorization of the employee upon hire.

At this time, Sedgwick Government Solutions cannot transfer nor sponsor a work visa for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship.

Search Firm Representatives

Please be advised that Sedgwick Government Solutions is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, a valid written agreement and task order must be in place before any resumes are submitted to the Sedgwick Government Solutions. All resumes submitted by search firms to any employee at the Sedgwick Government Solutions without a valid written agreement and task order in place will be deemed the sole property of Sedgwick Government Solutions and no fee will be paid in the event that person is hired by Sedgwick Government Solutions.

Sedgwick Government Solutions strives to make our career site accessible to all users. If you need a disability-related accommodation for completing the application process, please contact the Sedgwick Government Solutions regarding accommodations.

Sedgwick Government Solutions is an Equal Opportunity and Affirmative Action Employer

All qualified applicants will receive consideration for employment without regard to age, citizenship status, color, disability, marital status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status, or any other classification protected by federal state or local laws as appropriate, or upon the protected status of the person’s relatives, friends or associates.

Sedgwick Government Solutions abides by the requirements of . This regulation prohibits discrimination against qualified individuals based on disability and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.

Sedgwick Government Solutions abides by the requirements of . This regulation prohibits discrimination against qualified protected veterans and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans.

About Sedgwick Government Solutions

Sedgwick Government Solutions is a trusted partner for federal agencies across the U.S., helping them confidently manage risk and claims. With decades of experience and deep regulatory expertise, we keep agencies compliant while improving their workforces’ health and productivity. Backed by the most advanced technology, our tailored solutions help agencies navigate the complexities of federal risk and claims management.

Equal employment opportunity, including veterans and individuals with disabilities.

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