Academic Advisor & Coach (Academic Counselor)

Department: Advising

Location: Wellesley Hills

MassBayfosters educational excellence and academic success to prepare students forlocal and global citizenship, to promote their personal growth, to meetcritical workforce demands of communities, and to contribute to the region’seconomic development.

Massachusetts Bay Community College isserved by a cadre of employees of varied backgrounds and experiences. We invite all individuals to consider joiningour community.

Locatedin Greater Boston, MassBay is a comprehensive, open-access community college,offering associate degrees and certificate programs on three campuses inWellesley Hills, Framingham, and Ashland, Massachusetts.

Position Summary:

The ideal candidate will join a vibrant educational community and have adesire and ability to serve a population of students with various needs andbackgrounds.

Advise and counsel students to develop academic plans of study, to selectcurriculum, and course sequencing according to College and department policies.Design and offer advising and transfer services. Perform administrative tasksand participate in programs associated with department activities. Be aresource to the college community about advising services.

Key Responsibilities and Duties:

Academic Advising:

• Provide students assistance with planning to meet educational goals through advising, technology, career services, retention and transfer services;
  
  
• Provide students with the foundation to become increasingly capable of making informed academic, transfer, and career decisions;
  
  
• Develop educational plans and monitor progress for various student groups and individual caseload of advisees;
  
  
• Maintain knowledge of the curricula for MassBay degrees, certificate, courses and relevant transfer;
  
  
• Maintain knowledge and currency with MassBay policies and procedures for admissions, enrollment, and completion of a program of study;
  
  
• Evaluate and interpret placement test scores and transfer credit;
  
  
• Assist students in planning appropriate courses for the student’s academic program;
  
  
• Assist students with adding and / or withdrawing from courses;
  
  
• Assist students in obtaining developmental / tutorial assistance;
  
  
• Provide drop-in students assistance with academic planning during peak enrollment periods and throughout the academic year and summer terms;
  

DepartmentalSupport:

• Assist in reviewing and developing College and departmental policy and effects on student success;
  
  
• Perform degree audits, course substitutions, and waivers;
  
  
• Utilize PeopleSoft programs to review student records;
  
  
• Utilize EAB Navigate, recording accurate notes and documents to student files;
  
  
• Assist in the development of advising workshops for faculty and staff;
  
  
• Participate in Academic Advising, Coaching, and Transfer staff meetings, Academic Divisional and MassBay/SUCCESS Initiative staff meetings;
  
  
• Perform other related responsibilities as assigned, ie, front desk coverage, answering phones, and scheduling appointments;
  
  
• Advise the Director / Assistant Director regarding student / program issues;
  
  
• Requires some evening and weekend hours during peak enrollment periods
  
  
• Perform other related responsibilities as assigned, in accordance with the collective bargaining agreement.
  
  

This list is not to be considered all-inclusive. Asupervisor may assign other duties as required to meet the needs and foster themission of the College.

All employees of MassBay are expected to work collegiallyand collaboratively within a community that values and celebrates the varietyof student experience.

Minimum Qualifications:

Master’s degree in Education, Counseling, Psychology orclosely related field; with three (3) years experience and/or traininginvolving college admissions, academic advisement, career development, orprogram/project management; or an equivalent combination of education,training, and experience.

Preferred Qualifications:

• Sensitivity and commitment to the goals of Affirmative Action;
  
  
• Experience working in a community college or similar environment;
  
  
• Demonstrated commitment to working with students in need;
  
  
• Demonstrated ability to serve large number of students and work in a fast-paced environment.
  
  
• Demonstrated ability to work effectively with English language learners, adult learners, and students who need support to enroll in college-level coursework;
  
  
• Bi-lingual in Spanish, Portuguese, and/or Haitian-Creole.

Additional Information:

Salary Range: $73,412 - $82,095in accordance with one's education and experience as dictated by the collectivebargaining agreement classification compensation structure.


As a Massachusetts State Employee, you are offered an outstandingsuite of benefits adding value to your salary.

• Array of choices for health insurance plans to meet individual/ family needs
  
  
• Affordable Dental Insurance and vision discount program
  
  
• 12 paid State/ Federal holidays
  
  
• Generous sick, vacation, and personal time
  
  
• Flexible Spending Plans to reduce your taxable income
  
  
• Low-cost basic and optional life insurance
  
  
• Defined Benefit Pension Plan, providing a fixed, pre-established benefit for employees at retirement
  
  
• Thinking to save more money towards retirement: consider Deferred Compensation plans i.e., 457(b) or 403(b).
  
  
• Tuition Benefits for employees and dependents at state colleges and universities
  
  
• Free Employee Assistance Program (EAP)
  
  
• Eligibility towards Public Service Loan Forgiveness (PSLF)
  
  
• Free gym and parking on campus
  

Need more info: https://www.massbay.edu/employment/benefits

Position Type: MCCC Unit Professional

MCCC Union Title, andGrade: Academic Counselor, Grade 5

Source of Funding: StateAppropriation

Deadline: July 7th,2026, or after that until filled.

To Apply: Please include a letter ofinterest and resume with your online application.

Final candidates are required to provide sealed transcripts and/or certifications.

Hiring is contingent upon a successful CORI clearance.

Massachusetts Bay Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College’s Affirmative Action and/or Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education’s Office for Civil Rights.