IT Manager/Director

We are looking for an experienced IT leader to oversee cloud infrastructure, DevOps practices, and production reliability for SaaS platforms in Jacksonville, Florida. This role will work closely with engineering teams to strengthen system performance, support scalable growth, and maintain secure, highly available operations. The ideal candidate brings hands-on technical depth, sound leadership judgment, and a strong focus on automation, service stability, and continuous improvement.

Responsibilities:
• Lead cloud infrastructure and DevOps operations to maintain dependable, scalable, and secure SaaS environments.
• Partner with software and R& D teams to coordinate releases, platform upgrades, capacity forecasting, and performance improvements.
• Direct 24/7 production support activities, including system monitoring, incident response, escalation management, and service recovery efforts.
• Expand automation across deployment and maintenance workflows by promoting CI/CD practices and infrastructure-as-code methods.
• Implement and uphold operational security measures such as patching, access governance, system hardening, compliance readiness, and audit support.
• Improve observability by enhancing monitoring, alerting, and reliability processes that help reduce downtime and manual intervention.
• Guide and mentor technical team members, manage on-call participation, and build a culture centered on accountability and operational excellence.
• Oversee core infrastructure and platform components, including web, database, caching, messaging, backup, network, and configuration management technologies.

Qualifications:

Compensation

$150,000.00-$160,000.00 Yearly

About Us

Technology Doesn't Change the World, People Do.^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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