IT Functional Analyst
Responsibilities:
• Partner with HR leaders and end users to identify operational needs, define system expectations, and convert business goals into clear functional documentation.
• Lead discovery sessions, interviews, and working meetings to evaluate current HR processes and recommend practical enhancements to workflows and system capabilities.
• Support the setup, enhancement, and ongoing administration of HR technology platforms, including payroll, talent, and learning-related applications.
• Work closely with technical teams to connect HR systems with other business platforms, resolve interface issues, and maintain reliable data movement between applications.
• Coordinate system updates, releases, and enhancements by validating business impact, communicating changes, and helping stakeholders prepare for adoption.
• Contribute to HR technology projects by tracking timelines, deliverables, resources, and priorities while helping ensure milestones are completed on schedule.
• Collaborate with third-party consultants and internal teams to align project objectives, address complex system challenges, and support successful solution delivery.
• Create and maintain process maps, configuration records, user guides, and support materials that improve system understanding and long-term knowledge retention.
• Deliver training sessions and reference materials for HR users to encourage effective use of tools, new features, and updated procedures.
• Assist with reporting and analytics needs by helping HR teams access accurate data, build useful dashboards, and improve visibility into workforce metrics.
Qualifications:
Compensation
Based on experienceAbout Us
Technology Doesn't Change the World, People Do.®
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