Care Coordinator

We are looking for a Care Coordinator to support care management operations and help ensure members receive timely, authorized services in Syracuse, New York. This contract opportunity has the potential to become permanent and is ideal for someone who is organized, service-minded, and comfortable balancing administrative detail with ongoing communication across clinical and community-based teams. In this role, you will help maintain accurate records, coordinate service scheduling, and contribute to efficient workflows that support quality member care.

Responsibilities:
• Enter and maintain authorization information in internal systems with a high level of accuracy while monitoring upcoming expiration dates and addressing needed updates.
• Coordinate approved services with external providers, agencies, and internal team members to help ensure members receive appropriate support on schedule.
• Assist the care management team with arranging appointments, service logistics, and follow-up activities based on clinical direction and member needs.
• Communicate regularly with members to provide updates, gather needed information, and support ongoing coordination of care-related services.
• Prepare, track, and manage operational reports as assigned to support team oversight and day-to-day program activities.
• Participate in team meetings and contribute ideas that improve workflow efficiency, service coordination, and overall quality outcomes.
• Provide administrative support through document handling, record organization, correspondence, message taking, and other office-related tasks as needed.
• Carry out additional duties assigned by leadership to support departmental operations and member service goals.

Qualifications:

Compensation

$18.00-$19.00 Hourly

About Us

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Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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