Collections Specialist

We are looking for a Collections Specialist to join our team in Atlanta, Georgia in a Contract to Permanent role. This position focuses on managing receivables, strengthening account follow-up efforts, and helping reduce outstanding balances through timely and effective collection activity. The ideal candidate brings experience handling both commercial and consumer collections, works confidently with billing-related issues, and is comfortable operating in a fast-paced, fully onsite environment.

Responsibilities:
• Manage a portfolio of customer accounts and take prompt action to collect outstanding balances while maintaining strong client relationships.
• Communicate with customers by phone and email to resolve past-due invoices, payment delays, and billing-related concerns.
• Review account histories and payment activity to identify collection priorities, disputes, and escalation needs.
• Apply structured collection practices to support recovery efforts across commercial and consumer accounts.
• Partner with supervisors and internal stakeholders to address account issues, improve follow-up accuracy, and support receivables management goals.
• Prepare and maintain accurate records of collection efforts, payment commitments, and account status updates.
• Use Excel tools such as pivot tables and VLOOKUP to organize account data, track trends, and support reporting needs.
• Contribute to team coverage as account volumes grow and help maintain consistent follow-through across assigned territories.

Qualifications:

Compensation

$31.00-$33.00 Hourly

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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