Billing Specialist II (Contractor)

We are looking for a detail-oriented Billing Specialist II (Contractor) to support customer billing and order-related activities for a Long-term Contract position in Philadelphia, Pennsylvania. This role focuses on setting up billing accounts correctly, maintaining accurate records, and partnering with internal teams and external clients to ensure invoices are processed in line with contract terms. The ideal candidate is organized, service-minded, and comfortable handling billing questions, reconciliations, and issue resolution with a high degree of accuracy.

Responsibilities:
• Establish and maintain customer billing profiles to support timely and accurate invoice processing.
• Update account billing settings when agreement terms, pricing, or customer requirements change.
• Investigate billing concerns, respond to escalations, and work toward effective resolution of disputed charges.
• Apply sales tax, fees, and other billable items correctly while preserving complete and accurate account documentation.
• Partner with internal departments and client contacts to gather billing information and clarify account-related questions.
• Prepare reconciliations, analyze discrepancies, and identify underlying causes to prevent repeat issues.
• Monitor daily work against service expectations and productivity targets established by the department.
• Communicate billing information clearly and professionally to customer representatives and cross-functional stakeholders.
• Contribute to additional billing, reporting, or administrative tasks as business needs require.

Qualifications:

Compensation

$21.00-$25.00 Hourly

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.