Billing Specialist II (Contractor)

We are looking for a Billing Specialist II (Contractor) to support billing operations and order-related account setup in New Hampshire. This Long-term Contract position focuses on ensuring invoices are prepared accurately, customer billing profiles align with contract requirements, and service issues are addressed promptly. The ideal candidate will collaborate with internal teams and external clients to gather correct billing information, maintain reliable records, and help deliver responsive customer support.

Responsibilities:
• Set up customer billing profiles and order-related records accurately so invoicing can be completed on schedule.
• Update billing instructions and account details when contract terms, pricing, or customer requirements change.
• Investigate billing questions, disputed charges, and escalated concerns to identify issues and drive timely resolution.
• Apply sales tax, fees, and other non-standard charges correctly while maintaining complete and accurate account documentation.
• Communicate invoice details, account activity, and billing outcomes clearly to customer contacts and internal stakeholders.
• Prepare reconciliations, analyze discrepancies, and determine underlying causes to prevent recurring billing problems.
• Track individual performance against service and productivity targets and contribute to overall team results.
• Work closely with operational departments and client contacts to obtain accurate information needed for billing and customer service requests.
• Maintain a consistent presence in all interactions while supporting additional billing-related duties as needed.

Qualifications:

Compensation

$24.00-$25.00 Hourly

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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